Mobile Innovation in the moving and logistics industry.

industry

logistics corporate moving

services

Product Strategy Product Design Product Architecture Product Delivery Product Maintenance

Two people in an office environment are standing side-by-side, looking at a mobile tablet together.

suddath

Digital products improving the commercial moving and employee relocation experience.

Suddath has been a trusted name in moving and logistics for over a century. From humble beginnings in 1919 as a moving company in Jacksonville, Florida, we have grown into a $736-million global transportation, relocation management and logistics company, serving 180 countries with 2,000 employees around the globe.

Each year, we move more than 80,000 households, including more than 38,000 military families. We also provide logistics, employee relocation and commercial services to the world’s best-known brands and are North America’s largest commercial mover. With more than 45 locations, a global partner network and nearly 3.5 million square feet of warehouse space, Suddath provides the national and global reach to take you anywhere you need to go.

challenge

Suddath Workplace and Commercial Services

Our broad menu of traditional office moving services, combined with an expanded suite of specialized commercial moving and storage services, simplifies the move process, enabling you to bundle solutions for cost savings and work with a single commercial mover to save time.

As office moves become more complex, clients like Microsoft and Amazon began to push for a more technology focused approach to managing this problem.

outcome

feature[23] was brought in to help Suddath first Design and validate the product idea with a prototype.

The success of which led to building a suite of tools which fundamentally changed the customer experience for Suddath’s clients.

This was done using a cloud-focused approach, backed by Azure, and has since evolved to include Microsoft’s latest WinUI3 technology.

A man and women are looking at a tablet together

business value delivered

Since launching this suite of products in 2017, this division with Suddath has grown from 20M+ a year, to more than 120M a year.

Additionally, Suddath was recognized by CIO.com as one of the Top 100 digital products in 2018. In 2021, they were awarded patents for this technology.

Today, this division continues to grow on the foundation of digital products.